Support · Response within 24 business hours

Contact

A question about the platform, a plan, the Trading Bot or a press request? Write to us · or contact the team directly on WhatsApp. We respond quickly.

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Our contact information

Investlytic is a platform published by VRAIVEX, SAS.

AddressVRAIVEX SAS
229 Rue Saint-Honoré
75001 Paris, France

Support hours

Paris time (CET/CEST). Pro subscribers benefit from priority support 7 days a week.

  • Monday – Friday9 AM - 7 PM
  • Saturday10:00 AM – 4:00 PM
  • SundayProfessional support only
Frequently Asked Questions

Before writing to us.

How long will it take to get a response?
We respond to all requests within 24 business hours. For an immediate response, prefer WhatsApp at +33 7 66 07 89 25.
How to activate the Investlytic Robot?
Subscribe to the Pro Plan, create your Alpaca account, then send your API keys to contact@investlytic.co. Your robot is activated within 24 hours.
Can I get an invoice for my subscription?
Yes. All invoices are generated automatically by Stripe and available from your member space. Write to us if you need a specific receipt.
Do you offer personalized investment advice?
No. Investlytic provides analysis tools and data; we do not provide personalized investment advice. Investing involves the risk of losing capital.

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